Cookie Policy

 

1. Introduction

Welcome to Socialfy.

This Cookie Policy explains how Socialfy (“Socialfy”, “we”, “us” or “our”) uses cookies and similar technologies when you visit https://socialfy.co.uk, register an account, create a website, purchase a subscription or use our website-building and hosting services.

Socialfy provides an online platform that enables individuals, businesses and organisations to create, customise, publish and manage websites.

We use cookies and related technologies to support essential website functionality, maintain account security, facilitate subscription purchases, remember applicable user preferences and improve our Services.

This Policy explains:

  • What cookies and similar technologies are.
  • Why Socialfy uses them.
  • The different categories of cookies.
  • Cookies that may be used by WordPress and our website-building platform.
  • Cookies associated with subscription checkout and payment processing.
  • How third-party services may use cookies.
  • How cookies may operate on websites created by Socialfy customers.
  • How you can manage or withdraw your cookie consent.

This Policy should be read alongside our Privacy Policy and Terms of Use.

Socialfy aims to comply with applicable UK privacy legislation, including the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), as amended, and the UK General Data Protection Regulation (UK GDPR), where personal data is processed.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet or other device when you visit a website.

They enable websites to recognise your browser, remember information about your visit and provide certain features.

Cookies may be used to maintain login sessions, remember preferences, support secure payments and enable website functionality.

2.1 Session Cookies

Session cookies are temporary and typically expire when your browser session ends.

They may be used to maintain a login session, facilitate a checkout process or support other temporary website functionality.

2.2 Persistent Cookies

Persistent cookies remain on your device for a defined period or until deleted.

They may be used to remember login preferences, website settings or consent choices between visits.

2.3 First-Party Cookies

First-party cookies are set by the website or domain you are visiting.

Socialfy may use first-party cookies for account authentication, security, website preferences and essential Platform functionality.

2.4 Third-Party Cookies

Third-party cookies may be set by external service providers whose technologies are integrated into a website.

Depending on the Services in use, these may include payment providers, analytics platforms, security services or external content providers.

2.5 Similar Technologies

Socialfy or services integrated into the Platform may also use technologies such as:

  • Browser local storage.
  • Session storage.
  • Tracking pixels.
  • Embedded scripts.
  • Device or session identifiers.
  • Other browser storage or access technologies.

The applicable cookie and consent requirements may also cover these technologies.

3. How Socialfy Uses Cookies

Socialfy may use cookies and similar technologies for the following purposes.

3.1 Essential Website Functionality

To provide services requested by users, including account login, website administration, registration and subscription checkout.

3.2 Security

To maintain secure sessions, protect against unauthorised access and support fraud prevention measures.

3.3 Preferences

To remember settings such as language choices, administrative interface preferences or other selected options.

3.4 Website Performance

To understand and improve website functionality and performance, where any necessary consent or legal exception applies.

3.5 Subscription Payments

To support checkout, payment authentication, payment verification and the secure processing of transactions.

3.6 Analytics and Marketing

Where implemented, and subject to applicable consent requirements, cookies may be used to analyse website usage, measure advertising effectiveness and understand how visitors discover Socialfy.

We do not treat analytics or advertising cookies as strictly necessary merely because they may be commercially useful.

4. Categories of Cookies

Socialfy groups cookies and similar technologies into four main categories.

4.1 Strictly Necessary Cookies

Strictly necessary cookies support the essential operation of our website and Services.

They may be required for:

  • Account login and authentication.
  • Registration and checkout.
  • Website administration.
  • Security and fraud prevention.
  • Maintaining essential session information.
  • Remembering cookie consent choices.
  • Providing services explicitly requested by a user.

These cookies cannot be disabled through optional cookie consent controls where they are genuinely necessary for the requested service.

However, users may be able to block or delete them through their browser settings.

Doing so may prevent important features from working correctly.

4.2 Functional Cookies

Functional cookies remember optional preferences and settings that improve the user experience.

These may include display preferences, language settings or optional interface customisation.

Where such cookies do not qualify for an applicable consent